Technical Support is priority service, regularly upgraded and applied with new technologies.
Providing solutions and guide to use the service for protecting safety of the system.
1
Customers Send Requests
VSup and customers communicate with each other by support groups.
2
Requests Accepted
Organized 24/7, VSup commits to receiving customers' requests anytime.
3
Verification
Technicians conduct the whole system checks to verify the requested information.
4
Processing
Technicians quickly manipulate requirement, as well as carefully review & check to avoid errors.
5
Report
After completing request, the technicians report and send image to the customer for confirmation.